Q1:What’s your main products?
A1:Mounting bracket, Connector &Wires, Charger Controller for off-grid solar systems
Caravan and Marines electronics (Dashboard/Cigarette USB power/Audio, battery backup systems etc)
Q2:What’s your delivery time?
A2:Depends. Most of the items are available between 3-14days. OEM items request longer.
Q3:How can I get a sample, is that free of charge?
A3:You are always welcome for requesting samples. Most of the samples will be free of charge. But you will be asked to afford for the express cost.
Q4:How can I get a more competitive price?
A4:Usually our quote is leveled based on the order QTY. Hope that will help you to balance the profit and the cash flow. Meanwhile, if the market inquiry detail more clearly to us, the price could be more competitive.
Q5:How do you control your quality system?
A5:Our QC is right after the order confirmation!
The specification - the material-the production line job-before packing-after packing and before loading, our QC is on for 7/24.
Q6:I need warranty.
A6:You are always having our 1 year warranty. Upon your request, and 10% higher value will give an additional 2 year warranty, means total 3 years.(for Solar Panel, you have 25 year warranty for 80% output and 10 year warranty for 90% output)
| Pessoa de Contato : | Joyce Wang |
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